Privacy Policy for Mofavo

Introduction

Welcome to Mofavo! We are committed to safeguarding the privacy of our users. This Privacy Policy explains how Mofavo collects, uses, and protects your personal data when you use our platform. By using our service, you consent to the practices outlined in this policy.

1. Information We Collect

• Personal Information: This includes your name, phone number, email address, and shipping details.
• Messages from Facebook and Instagram Pages: We collect messages from your business Facebook and Instagram pages when you grant our app access to these platforms. This data does not include personal messages from users’ personal accounts, but only messages from your business page’s conversations with your customers.
• Cookies: We use cookies to store user preferences, tokens, and authorization data.

2. How We Collect Your Data

• User Input: The personal data (names, phone numbers, email addresses, shipping details) is provided by you when you interact with our app.
• Social Media Access: When you authorize Mofavo to access your Facebook and Instagram business pages, we collect the relevant messages.
• Cookies: Our app automatically collects certain data through cookies to enhance your experience.

3. How We Use Your Data

The personal information we collect is essential for Mofavo to function effectively. We use your data for the following purposes:

• Tracking Activities
• Automating Customer Interactions
• Preferences and Login Management

4. How Long We Store Your Data

We will retain your personal data until you decide to remove it. Users have full control over their data and can delete their profile or any specific data at any time.

5. Sharing Your Data

We do not share your personal data with any third parties. All data interactions remain within the Mofavo platform.

6. User Control over Data

You have full control over the data you provide to Mofavo. You can:

• Delete your profile
• Delete specific data

7. Cookies

We use cookies to store information related to your preferences, session management, and authentication tokens.

8. International Use

Mofavo currently operates only within Tunisia. As a result, our data collection and privacy policies are in compliance with local Tunisian regulations.

9. Contact Information

For any privacy-related concerns or questions, you can contact us at:

Email: contact@mofavo.com

10. Data Storage

Our servers are hosted on AWS (Amazon Web Services), which is responsible for storing and processing your data securely.

11. Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy from time to time. Any updates will be posted on this page, and we encourage you to review it periodically.